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Service Operations

Our service operations team features 50+ professionals all dedicated to delivering you the highest quality cases. Our team includes attorneys, paralegals, social workers and legal nurses to ensure that we’re delivering only those potential cases that meet your screening criteria.

Your Case Acquisition Team

For most litigating firms, the complex process of converting leads to clients can be a drain of time and resources. That’s why Sokolove Law offers its co-counsel firms the largest and deepest case conversion resource in the business.

Staffed with experienced legal, customer care and healthcare professionals, our Service Operations unit provides a full range of lead handling and case sign-up services. Every task is executed with a high degree of empathy for our clients as well as accountability to our co-counsel firms. We have the ability to service a wide range of case types, all with unique screening criteria, and are equipped to deliver a signed contract complete with supporting documents to co-counsel.

Sokolove Law’s Comprehensive Service Operation Includes:

  • 24/7 coverage of inbound leads
  • Customized intake based on strict co-counsel criteria
  • Specialized online and phone screening processes
  • Live transfer of highly qualified potential clients
  • Client sign-up using your client retainer and your medical authorization form
  • Specialized, trained staff, including nurses and social workers
  • Dedicated Case Managers for each co-counsel firm
  • Re-contact strategy to maximize every lead

When Sokolove Law puts its team of experts to work for your firm, you can be confident that you’ll receive the best leads. Sokolove Law’s Service Operations can be your firm’s secret weapon.

 

Service Operations was last modified: December 28th, 2016 by Sokolove Law